Safety Tips
Stay protected while meeting new people online
Before You Start Chatting
Use a Neutral Username
Never use your real name or any username that could identify you. Choose something generic that doesn't reveal your identity, location, or contact details.
Secure Your Environment
Before starting a video chat, check your background. Remove any personal items, family photos, or documents that could reveal your identity or address.
Use a Strong Password on Your Device
Ensure your computer, phone, and accounts are protected with strong, unique passwords. Use two-factor authentication where available.
Consider Using a VPN
A Virtual Private Network (VPN) masks your IP address, adding an extra layer of privacy. This prevents others from approximating your location.
During Video Chats
Never Show Your Face if Underage
If you are under 18, do not engage in video chat. Our service is for adults only. Video chat with adults can expose you to inappropriate content.
Keep Personal Details Private
Do not share your address, phone number, email, workplace, school, social media handles, or any identifying information, even if the conversation seems friendly.
Be Wary of Too-Good-To-Be-True Stories
Scammers often create elaborate stories to gain sympathy or trust. If someone immediately shares dramatic personal stories or asks for money, it's a red flag.
Watch for Inappropriate Requests
If someone asks you to do something that makes you uncomfortable, end the chat immediately and report them. You are never obligated to comply with requests that violate your boundaries.
Red Flags to Watch For
Requests for Personal Information
Asking for your address, phone number, social media, or workplace early in conversation.
Money Requests
Any request for money, gifts, or financial assistance, regardless of the story.
Rushing Relationships
Someone who declares love or deep connection very quickly—often called "love bombing"—may have ulterior motives.
Inconsistent Stories
If details about their life don't add up or change between conversations, they may not be truthful.
Pressure to Move Off-Platform
Be cautious if someone quickly tries to move the conversation to another app, website, or platform. This can be a tactic to avoid moderation.
What to Do If You Feel Unsafe
End the Chat Immediately
Click "Next" or close the browser tab. Don't engage further if you feel uncomfortable.
Report the User
Use the "Report" button during the chat or visit our contact page to report serious incidents. Include as many details as possible.
Block and Move On
Don't worry about being polite. Your safety comes first. Disconnect and find a new chat partner.
Additional Resources
If you experience threats, harassment, or illegal activity, consider contacting local authorities. For online safety education, visit resources like:
- National Cyber Security Alliance: staysafeonline.org
- Internet Crime Complaint Center: ic3.gov
- Your local law enforcement's cyber crime unit
Ready to Chat Safely?
Now that you know the safety essentials, put them into practice. Join Instant Talk and connect with confidence.